Refund policy

Refund Policy

Because all products are custom-made and personalized, refunds are handled as follows:

·        Customers may request a full refund before production begins.

·        Once production has started, refunds are generally not available.

·        Refunds are not available after final delivery.

Personal preference, creative differences, or subjective dissatisfaction with the finished product are not considered valid grounds for a refund after delivery.